Privacy Policy

Last updated: January 2024

1. Data Controller

Gipafzi
Reuchlinstraße 84, 70178 Stuttgart, Germany
Email: contact@gipafzi.click

2. Data We Collect

• Contact Information: Name, email, phone, address (service requests)
• Vehicle Data: Make, model, year, VIN (for service purposes)
• Service History: Records of work performed and parts used
• Technical Data: IP address, browser type, visit duration (website analytics)

3. How We Use Your Data

• Providing auto service and maintenance
• Processing quotes and booking requests
• Service follow-up and customer support
• Legal compliance and warranty documentation
• Website improvement via analytics

4. Legal Basis (GDPR)

We process your data based on:

• Contract performance (service delivery)
• Legal obligations (warranty, tax records)
• Legitimate business interests (customer communication)
• Your explicit consent (marketing communications)

5. Data Sharing

We do not sell your data. We may share information with:

• Parts suppliers (for warranty/service)
• Payment processors (secure transactions only)
• Legal authorities (if required by law)

6. Data Retention

Service records and invoices: 6 years (German tax law)
Website analytics: 12 months
Contact requests: Until resolved, then deleted within 12 months

7. Your Rights

• Access, correct, or delete your personal data
• Request data portability
• Withdraw consent anytime
• Lodge complaints with Stuttgart data protection authority

8. Contact Us

For privacy inquiries: contact@gipafzi.click